Recognising organisations that have made significant contributions to their industry through the introduction of a new idea, method, technology, process or application resulting in social, environmental and/or economic benefits.
Recognising organisations that have delivered a specific service to customers. The service should be an official service offered to all customers with defined deliverables.
Speed and efficiency are hallmarks of the digital age. It’s now expected that when you text a friend, post on social media or interact online, you’ll receive a response almost immediately. But that expectation doesn’t always extend to the business world.
When you communicate with a service provider, perhaps through a web form or an email, you expect that someone will respond, but you never know when. This barrier between customer and corporation is called the business silo effect, and it’s something Rundl is working hard to break down.